Responsible Gaming
at 66bd
66bd believes that gambling should be an enjoyable form of entertainment — never a source of financial stress or harm. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to keep their experience safe, controlled, and within healthy limits.
Gaming Should Always Be Entertainment
At 66bd, we take our responsibility to players seriously. The vast majority of people who use our platform enjoy it as a leisure activity — placing a bet on a BPL cricket match, spinning a few slots, or trying their luck at a live dealer table. That is exactly what online gaming is meant to be: fun, exciting, and always within your means.
But we also understand that for a small number of individuals, gambling can stop being enjoyable and start becoming a problem. When that happens, 66bd wants to be part of the solution, not the problem. This page outlines the practical tools we provide, the warning signs to watch for, and the steps you can take — or ask us to take on your behalf — to keep your gaming experience healthy.
All responsible gaming features at 66bd are available free of charge to every registered player. You do not need to justify your decision to use them, and our support team will never discourage you from applying any limit or restriction to your account. Players must be aged 21 years or older to access the 66bd platform.
Important: If you feel that gambling is affecting your finances, relationships, or mental health, please contact our support team immediately. Help is always available, and all conversations are treated with complete confidentiality.
All limit changes that reduce your current limits take effect immediately. Increases to limits require a 24-hour cooling-off period before they become active.
Under 21? The 66bd platform is strictly for adults aged 21 and above. If you are under 21, you must not attempt to register or access any part of this platform.
Responsible Gaming Tools at 66bd
Every 66bd player has instant access to the following self-management tools. They can be activated at any time by contacting our 24/7 support team via live chat or by visiting your account settings.
Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your 66bd account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. You can set limits in BDT starting from any amount that suits your budget.
Instant ActivationLoss Limits
Define the maximum amount in BDT that you are comfortable losing over a daily, weekly, or monthly period. When your net losses reach that threshold, 66bd will automatically suspend further betting activity on your account until the limit period expires.
Instant ActivationSession Time Limits
Set a maximum duration for each gaming session. When your session reaches the time you have specified, you will receive a notification and the platform will end your active session. This tool is especially useful for players who lose track of time during live cricket betting or live dealer games.
Instant ActivationTime-Out (Cooling-Off)
Take a structured break from the platform without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you will not be able to log in, deposit, or place bets. The time-out cannot be cancelled once activated.
Cannot Be Cancelled EarlySelf-Exclusion
If you feel that you need a longer break or wish to stop using 66bd entirely, you can request a self-exclusion period of 6 months, 1 year, 2 years, or 5 years. During self-exclusion, your account is permanently suspended for the selected duration and cannot be reactivated under any circumstances until the period ends.
Permanent During PeriodReality Check Reminders
Enable periodic on-screen reminders that show you how long you have been playing in your current session and a summary of your net wins or losses. Reality checks appear at intervals you choose — every 30, 60, or 90 minutes — and give you a clear, factual snapshot to help you make informed decisions about whether to continue playing.
Instant ActivationHow to Activate a Limit or Restriction
Applying any responsible gaming tool to your 66bd account is straightforward. Follow these steps or contact our support team directly — we will handle it for you immediately.
Log In to Your 66bd Account
Access the platform and navigate to your account settings. All responsible gaming tools are grouped under the "Player Safety" section of your profile dashboard.
Select the Tool You Need
Choose from deposit limits, loss limits, session time limits, time-out, self-exclusion, or reality check reminders. Each tool has a brief description and configuration options in English.
Set Your Parameters
Enter the specific limit amount in BDT, the time period (daily, weekly, monthly), or the duration of your time-out or self-exclusion. All fields accept Bangladeshi Taka values.
Confirm and Activate
Confirm your selection. Restrictions that reduce your current activity level take effect immediately. You will receive a confirmation message on screen and via your registered email address.
Contact Support If Needed
If you experience any difficulty setting limits, or if you would prefer that a team member activate a restriction on your behalf, reach our 24/7 live chat support. We will apply any tool immediately and without question.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognising the early signs in yourself — or in someone you know — is the first and most important step toward getting help. Take these indicators seriously.
- Spend more money on gambling than you planned or can afford.
- Chase losses by placing larger bets to try to recover lost money.
- Gamble as a way to escape stress, anxiety, or personal problems.
- Feel restless or irritable when you try to reduce or stop gambling.
- Neglect work, studies, or family responsibilities because of gambling time.
- Lie to family members or friends about how much you gamble or have lost.
- Borrow money or sell possessions to fund gambling activity.
- Think about gambling constantly, even when you are doing other things.
- Make repeated unsuccessful attempts to cut down or stop gambling.
- Feel guilt, shame, or distress after a gambling session.
If you recognise three or more of the signs above in your own behaviour, we strongly encourage you to contact the 66bd support team right now and request an immediate time-out or self-exclusion. Help is free, confidential, and available 24 hours a day.
Strict 21+ Age Verification Policy
All players must be 21 years of age or older to register and play on 66bd. We verify the age of every new account during the KYC (Know Your Customer) process and reserve the right to request additional age verification documents at any time. Any account found to belong to a person under the age of 21 will be closed immediately, all winnings will be forfeited, and deposits will be returned. If you are a parent or guardian and suspect that a minor has accessed this platform, contact us immediately at [email protected] so we can act without delay. Parental controls software such as browser-level filtering tools can also help restrict access to gambling websites on shared devices.
Ask Yourself These Questions
This brief self-assessment is not a clinical diagnostic tool, but it can help you reflect honestly on your relationship with gambling. If you answer "yes" to several of these questions, it may be time to use one of the 66bd responsible gaming tools or seek external support.
You Are Not Alone
Problem gambling is a recognised condition, and reaching out for help is a sign of strength, not weakness. 66bd is committed to directing players toward appropriate support whenever it is needed.
66bd In-Platform Support
Our trained support team is available 24 hours a day, 7 days a week via live chat. If you feel that gambling is becoming a problem, start a live chat session and tell us. We will help you activate a time-out or self-exclusion immediately, with no questions asked and complete confidentiality.
Email: [email protected] · Response time: under 90 seconds via live chat
Talk to Someone You Trust
Sometimes the most effective first step is speaking openly with a family member or close friend about what you are experiencing. In Bangladesh, community and family networks can be an important source of support. Do not feel that you have to manage this alone.
Professional Counselling
If your gambling concern requires professional intervention, we encourage you to consult a licensed mental health professional or counsellor. Across Dhaka, Chittagong, Sylhet, and other major cities in Bangladesh, mental health services are increasingly accessible. Your general physician can also provide a referral.
All responsible gaming support provided by 66bd is strictly confidential. Information you share with our support team regarding gambling concerns is never shared with third parties and will not affect your account status — other than the restrictions you yourself request.
Closing Your Account Permanently
If you decide that you want to stop using 66bd permanently, you have the right to close your account at any time. Permanent account closure is different from self-exclusion in that the account cannot be reopened at a future date. To request permanent closure, contact our support team via live chat or email and clearly state that you wish to permanently close your account and the reason for your request.
Upon receiving your request, 66bd will process the closure within one business day. Any remaining balance in your BDT wallet will be returned to your verified payment method — bKash, Nagad, Rocket, or your registered bank account — after standard identity verification is completed. Pending bonus amounts that have not yet been wagered will be forfeited in accordance with our bonus terms.
66bd retains your account data in accordance with our Privacy Policy for the legally required period following closure. If you closed your account for responsible gaming reasons and later wish to return to the platform after a significant period of time, we may ask you to complete a brief responsible gaming questionnaire before reactivation is permitted. This step exists to protect your wellbeing, not to create barriers.
Play Smart. Stay in Control.
Responsible gaming starts with awareness. Explore the 66bd platform at your own pace, set limits that match your budget, and remember that our support team is always here if you need a hand.